| Judul | Manajemen komplain / Thomas S. Kaihatu, Achmad Daengs, Agoes Tinus Lis Indrianto; penyunting, Erang Risanto. |
| Pengarang | Kaihatu, Thomas S. 1968- Achmad Daengs Agoes Tinus Lis Indrianto Erang Risanto |
| Penerbitan | Yogyakarta : Andi, 2015 |
| Deskripsi Fisik | x, 154 halaman :gambar ;23 cm |
| ISBN | 978-979-29-2396-4 |
| Subjek | Konsumen, perilaku |
| Catatan | Bibliografi: halaman 151-154 |
| Bahasa | Indonesia |
| Bentuk Karya | Tidak ada kode yang sesuai |
| Target Pembaca | Umum |
| No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
| 00000613370 | CB-D.11 2015-402 | Baca ditempat | DPAD DIY - R. Koleksi Deposit | Tersedia |
| Tag | Ind1 | Ind2 | Isi |
| 001 | INLIS000000000014988 | ||
| 005 | 20200312101710 | ||
| 007 | ta | ||
| 008 | 151015s2015####yoia###g##########|#ind#d | ||
| 020 | # | # | $a 978-979-29-2396-4 |
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| 260 | 3 | 1 | $a Yogyakarta :$b Andi,$c 2015 |
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| 504 | # | # | $a Bibliografi: halaman 151-154 |
| 650 | # | 4 | $a Konsumen, perilaku |
| 700 | 0 | # | $a Achmad Daengs |
| 700 | 0 | # | $a Agoes Tinus Lis Indrianto |
| 700 | 0 | # | $a Erang Risanto |
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| 990 | # | # | $a CB-D.11/2015-402 |
| 990 | # | # | $a CB-D.11/2015-402 |
| 999 | # | # | $B -D.11/2015-402 |
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