Judul | Customer logalty menumbuhkan & mempertahankan kesetiaan pelanggan Jill Griffin ; alih bahasa, Dwi kartini Yahya ; editor, Yati Sumiharti, Ratri medya, Wisnu C. Kristiaji |
Pengarang | GRIFFIN, Jill Yahya, Dwi Kartini Sumiharti, Yati Medya, Ratri kristiaji, Wisnu C |
Edisi | Cet.1 |
Penerbitan | Jakarta Erlangga 2005 |
Deskripsi Fisik | 237 hlmilus23 cm |
ISBN | 979-741-762-X |
Subjek | Manajemen pergaulan - konsumen |
Catatan | Judul asli : Customer logalty : how to earn it how to keep it Bibliografi : hlm. 228-235 Indeks |
Bahasa | Indonesia |
No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
---|---|---|---|---|
05B0008846 | 658.812 Gri C | Dapat dipinjam | Grhatama Pustaka - | Tersedia |
Tag | Ind1 | Ind2 | Isi |
001 | YOGYA-02090000036944 | ||
005 | 20090227025207.0 | ||
008 | ***********************************ind** | ||
020 | # | # | $a 979-741-762-X |
035 | # | # | $0010-020900000036944 |
040 | # | # | $a YOPDDIY |
082 | # | # | $a 658.812 |
090 | # | # | $a 658.812 $b Gri C |
100 | # | # | $a GRIFFIN, Jill |
245 | # | # | $a Customer logalty $b menumbuhkan & mempertahankan kesetiaan pelanggan $c Jill Griffin ; alih bahasa, Dwi kartini Yahya ; editor, Yati Sumiharti, Ratri medya, Wisnu C. Kristiaji |
250 | # | # | $a Cet.1 |
260 | # | # | $a Jakarta $b Erlangga $c 2005 |
300 | # | # | $a 237 hlm $b ilus $c 23 cm |
500 | # | # | $a Bibliografi : hlm. 228-235 |
500 | # | # | $a Indeks |
500 | # | # | $a Judul asli : Customer logalty : how to earn it how to keep it |
650 | # | # | $a Manajemen pergaulan - konsumen |
700 | # | # | $a kristiaji, Wisnu C |
700 | # | # | $a Medya, Ratri |
700 | # | # | $a Sumiharti, Yati |
700 | # | # | $a Yahya, Dwi Kartini |
850 | # | # | $a BPAD DIY |
990 | # | # | $a 05B0008845 |
990 | # | # | $a 05B0008846 |
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