text Jakarta Bumi Aksara 2000 Cet. 3 ind viii, 89 hlm ilus 21 cm William Hendricks ; penerjemah, Arif Santosa Judul asli : How to manage conflict Manajemen konflik 658.403 YOPDYOG 20090227032214.0 YOGYA-02090000049203 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)