00832     2200277   4500001002100000005001700021008004100038020001800079035002400097090001900121100002400140245014700164250001000311260004200321300003000363500003000393650002400423700001400447700001800461850001500479980001500494985000600509986000900515999001500524999001500539YOGYA-0209000003733520090227025235.0                                   ind    a979-22-0778-3  0010-020900000037335  a658.812bKar O  aKARTAJAYA, Hermawan  aOn becoming a customer-centric companybtransformasi telkom menjadi perusahaan berbasis pelanggancHermawan Kartajaya, Yuswohady, Dewi madyani  aCet.3  aJakartabGramedia Pustaka Utamac2004  axii, 374 hlmbilusc23 cm  aBibliografi : hlm.371-372  aManajemen Penjualan  aYuswohady  aMadyani, Dewi  aYOPDYOG(B)  a04-25-2006  a2  aMrbd  a05B0010615  a05B0010616