Psikologi pelayanan dalam industri jasa text Jakarta Gramedia Pustaka Utama 2002 ind xiv, 317 hlm. : ilus. ; 20 cm. / Endar Sugiarto Bibliografi : hlm. 311-313 Pariwisata, Industri 338.4019 979-655-382-5 20150708100710.0 YOGYA-02090000014882 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)