Total quality management text Yogyakarta Andi 1996 Ed.2,cet.1 ind xiv, 354 hlm ilus 23 cm oleh, Fandy Tjiptono, Anastasia Diang Bibliografi : hlm. 351-354 Manajemen produksi 658.5 979-533-368-2 20090227024738.0 YOGYA-02090000033091 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)