na YOGYA-02090000027288 20090227024129.0 ind 979-533-569-3 010-020900000027288 338.47 338.47 Pay P PAYNE, Adrian Pemasaran Jasa = The essence o services marketing Adrian Payne ; Penerjemah oleh Fandy Tjiptono Ed. 1, cet. 1 Yogyakarta Andi 2000 ix, 306 hlm ilus 22 cm Pemasaran Jasa Ciptono, Fandy YOPDYOG 08-03-07 1 Rozi 06A0022235