Gugus mutu Pedoman praktis text Jakarta Binarupa Aksara 1989 Ed. 2, cet. 1 ind x, 242 hlm ilus 22 cm Mike Robson ; Agus Maulana Judul asli : Quality cicles Termasuk Bibliografi Manajemen 20090227023548.0 YOGYA-02090000021633 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)