01149 2200421 4500001002100000005001500021035002500036008004100061020001800102090001500120100002300135245013200158250001000290260004500300300003400345650001900379700001400398700001800412700001600430850001200446980001300458985000600471999001500477999001500492999001500507040001700522082001200539084001400551990001800565990001800583990001800601990001800619990001800637990001800655990001800673990001800691990001800709YOGYA-0209000003985620230922100245 a0010-020900000039856 ind  a979-22-0778-3 a384bKAR t aKartajaya Hermawan10aTransformasi telkom menjadi perusahaan berbasis pelanggan /cHermawan Kartajaya, Yuswohady, Dewi Madyani; ilustrasi, Egi Anwari aCet.331aJakarta :bGramedia Pustaka Utama,c2004 axii, 374 hlm :bilus ;c23 cm04aTelekomunikasi aYuswohady aMadyani, Dewi aAnwari, Egi aYOPDYOG a21-10-07 a3 a07B0030097 a07B0030098 a07B0030099 aYOPDYOGbind04222a384 a384 KAR t a30097-PD/B.07 a30098-PD/B.07 a30099-PD/B.07 a30097-PD/B.07 a30098-PD/B.07 a30099-PD/B.07 a30097-PD/B.07 a30098-PD/B.07 a30099-PD/B.07