00840     2200289   4500001002100000005001500021035002500036008004100061020001800102082001600120100002600136245007900162250003500241260003700276300003400313500003000347650002500377850001200402040002200414084001800436990001600454990001600470990001600486990001600502990001600518990001600534YOGYA-0209000006973920200318030006  a0010-020900000069739090227s2007    jki    g            ind d  a979-99250-8-804223a658.8120 aAgus Suryanaepenulis10aCustomer service :bkiat melayani pelanggan bebas komplain /cAgus Suryana  aCetakan pertama, November 200731aJakarta :bKhilma Pustaka,c2007  a152 halaman :btabel ;c21 cm  aBibliografi : halaman 152 4aPelanggan, Pelayanan  aYOPDYOG  aYOPDYOGbinderda  a658.812 AGU c  a731-PD/P.08  a732-PD/P.08  a732-PD/P.08  a731-PD/P.08  a731-PD/P.08  a732-PD/P.08