01003     2200325   4500001002100000005001500021035002000036007000300056008004100059020002200100040002200122082001700144084001900161090001900180100002500199245011100224250003300335300005300368500001100421650002900432700002800461850001200489504003300501264002900534336002100563337003000584338002300614990002000637990002000657INLIS00000000085297620191114083744  a0010-1119000384ta191114s2018    jkia   g        1   ind d  a978-979-062-551-8  aYOPDYOGbinderda04223a658.4013  a658.4013 TON m  a658.4013 TON m0 aTony Wijayaepenulis10aManajemen kualitas jasa :bdesain servqual, QFD, dan kano /cpenulis, Tony Wijaya; editor, Bambang Sarwiji  aEdisi kedua, Cetakan I, 2018  a240 halaman :bilustrasi, tabel, grafik ;c25 cm  aIndeks 4aManajemen kualitas total0 aBambang Sarwijieeditor  aYOPDYOG  aBibliografi: halaman 223-22531aJakarta :bIndeks,c2018  2rdacontentateks  2rdamediaatanpa perantara  2rdacarrieravolume  a40421-PD/B.2019  a40422-PD/B.2019