na INLIS000000000846228 20190422094903 0010-0419001087 ta 190422 2018 yoia g ind d 978-979-29-6520-9 YOPDYOG ind rda 23 658.812 658.812 BUD h DEP 658.812 BUD h CB-D.11 2018-1567 Budi Haryono, 1950- penulis PM., How to be professional customer service / penulis, PM. Budi Haryono; editor, Fl. Sigit Suyantoro, Maya x, 162 halaman : ilustrasi, tabel ; 23 cm Pelanggan, pelayanan Sigit Suyantoro editor Fl., Maya editor YOPDYOG ind Bibliografi: halaman [159]-162 Yogyakarta : Andi, 2018 rdacontent teks rdamedia tanpa perantara rdacarrier volume CB-D.11/2018-1567