00660 2200193 4500001002100000005001700021008004100038035002400079082001000103090001900113100002600132245009700158260008900255300004300344500001600387504002600403650001900429990001800448YOGYA-0513000000036220130513114209.0 ind  0010-051300000000361 a332.5 aSK 332.5 Yoh P aYOHANA APRI KRISNANTO aPenilaian nasabah terhadap pelayanan perusahaan umum pegadaian/coleh Yohana Apri Krisnanto. aYogyakarta :bFakultas Keguruan dan Ilmu Pendidikan Universitas Sanata Dharmac2002. axxi, 160 lbr. :bilus., lamp. ;c30 cm aSkripsi USD aBibliografi : lbr.118 aLembaga kredit a44930-PD/A.12