00762 2200277 4500001002100000005001500021035002000036007000300056008004100059020002200100040001700122082001400139084001600153090002000169090002200189100001900211245006900230260003000299300003600329650002200365850001200387041000800399504003300407999002200440990002200462INLIS00000000084439320200226093125 a0010-0119000771ta190130s2017 yoia g 0 ind d a978-979-29-6719-7 aYOPDYOGbind04223a658.8 a658.8 FAN s aDEP 658.8 FAN s aCB-D.11 2017-28300 aFandy Tjiptono00aService management :bmewujudkan layanan prima /cFandy Tjiptono3 aYogyakarta :bAndi,c2017 axvi, 388 hlm. :bilus. ;c23 cm 4aManajemen layanan aYOPDYOG aind aBibliografi : hlm. [373]-386 aCB-D.11/2017-2830 aCB-D.11/2017-2830