00711 2200229 4500001002100000005001700021008004100038035002400079040001200103082001600115084002100131100003500152245007300187260004900260300003000309500005000339504002500389650002500414700001200439850001200451990001800463INLIS00000000002360920161027133803.0  0010-101600000000561 aYOPDYOG 223a658.812 aSK 658.812 Nat K aNATALIA DWI RATNA SURYANINGRUM aKualitas layanan terhadap konsumenc/ Natalia Dwi Ratna Suryaningrum aYogyakartabUniversitas Sebelas Maretic2004 axii, 79 lembarc; 29,5 cm aSkripsi Fakultas Ilmu Sosial dan Ilmu Politik aBibliografi: hlm. 79 aPelanggan, pelayanan aSOEKADI aYOPDYOG a45689-PD/A.12