text Yogyakarta Media Pressindo 2014 Cet.1 ix, 171 hlm. : ilus. ; 23 cm. / Triwibowo Soedjas; penyunting, Triwanto Bibliografi : hlm. 170-171 Pelanggan, pelayanan 658.812 658.812 978-979-911-484-6 YOPDYOG 20160915104140.0 INLIS000000000015742 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)