Manajemen komplain Kaihatu, Thomas S. 1968- text yoi Yogyakarta Andi 2015 ind
text
regular print
x, 154 halaman : gambar ; 23 cm
Thomas S. Kaihatu, Achmad Daengs, Agoes Tinus Lis Indrianto; penyunting, Erang Risanto. Bibliografi: halaman 151-154 Konsumen, perilaku 658.8342 658.8342 Tho M 978-979-29-2396-4 YOPDYOG 151015 20200312101710 INLIS000000000014988 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19) ind