01003     2200313   4500001002100000005001700021008004100038020001800079035002400097040001200121082001200133090001900145100001800164245017600182250001000358260002800368300002500396500006600421500003100487500001100518650003500529700002300564700002000587700001700607700002300624850001200647990001500659990001500674YOGYA-0209000003694420090227025207.0                                   ind    a979-741-762-X  0010-020900000036944  aYOPDYOG  a658.812  a658.812bGri C  aGRIFFIN, Jill  aCustomer logaltybmenumbuhkan & mempertahankan kesetiaan pelanggancJill Griffin ; alih bahasa, Dwi kartini Yahya ; editor, Yati Sumiharti, Ratri medya, Wisnu C. Kristiaji  aCet.1  aJakartabErlanggac2005  a237 hlmbilusc23 cm  aJudul asli : Customer logalty : how to earn it how to keep it  aBibliografi : hlm. 228-235  aIndeks  aManajemen pergaulan - konsumen  aYahya, Dwi Kartini  aSumiharti, Yati  aMedya, Ratri  akristiaji, Wisnu C  aYOPDYOG  a05B0008845  a05B0008846