<?xml version="1.0"?>

 <rdf:Description xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:title>Customer service : rumah sakit dan tenaga kesehatan kunci sukses melayani pelanggan di dunia kesehatan /</dc:title>
  <dc:creator>
   Susatyo Herlambang
  </dc:creator>
  <dc:type>text</dc:type>
  <dc:publisher>Yogyakarta : Gosyen Publishing,</dc:publisher>
  <dc:date>2014</dc:date>
  <dc:language>ind</dc:language>
  <dc:description>Bibliografi : halaman 95</dc:description>
  <dc:subject>Perawat dan keperawatan</dc:subject>
  <dc:identifier>URN:ISBN:978-602-9018-90-8</dc:identifier>
</rdf:Description>