Total quality management (TQM) dan Six Sigma text Jakarta Elex Media Komputindo 2007 ind ix, 142 hlm ilus 21 cm Singgih Santoso Ada CD Bibliografi : hlm. 141 Manajemen kualitas 658.401 3 Solusi bisnis berbasis TI 978-979-27-0261-3 20090227025623.0 YOGYA-02090000040098 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)