secrets for commanding attention and getting results text New York McGraw-Hill 2005 ind xvi, 221 hlm 24 cm Suzanne Bates Indeks Komunikasi dalam manajemen 658.452 0-70-145151-X 20090227025420.0 YOGYA-02090000038895 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)