Magnetic Service 7 rahasia menciptakan pelanggan setia
BELL, Chip R
Bell, Bilijack R
Lastiati, Anies
text
Bandung Kaifa
2004
ind
Judul asli : Magnetic service : Screts for creeting passionately devoted customs
Bibliografi : hlm. 305-308
Indeks
Manajemen
URN:ISBN:979-3659-16-5