na YOGYA000000000042176 20250623093753 0010-081400000041894 CB-D.11 1995-95 Total quality management / Fandy Tjiptono, Anastasia Diana Ed. 1, cet. 1 Yogyakarta : Andi Offset, 1995 xiii, 353 halaman : gambar ; 23 cm 130829s1995 yoia g 00 0 ind d 979-533-253-8 YOPDYOG ind 23 658.4013 658.4013 FAN t Fandy Tjiptono Pengarang Manajemen kualitas total Anastasia Diana Pengarang YOPDYOG CB-D.11/1995-95 CB-D.11/1995-95 CB-D.11/1995-95