<?xml version="1.0"?>

 <rdf:Description xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:title>Manajemen pelayanan : Pengembangan model konseptual, penerappan Citizens Charter dan standar pelayanan minimal</dc:title>
  <dc:creator>
   RATMINTO
  </dc:creator>
  <dc:creator>
   Winarsih, Atik Septi
  </dc:creator>
  <dc:type>text</dc:type>
  <dc:publisher>Yogyakarta Pustaka Peajar</dc:publisher>
  <dc:date>2008</dc:date>
  <dc:language>ind</dc:language>
  <dc:description>Bibliografi : hlm. 383-395</dc:description>
  <dc:subject>Manajemen kualitas total</dc:subject>
  <dc:identifier>URN:ISBN:979-3721-69-3</dc:identifier>
</rdf:Description>