00648     2200241   4500001002100000005001700021008004100038020001800079035002400097082001000121090002000131100001900151245007000170260002700240300003000267650002400297700002300321850001500344980001100359985000600370999001500376999001500391YOGYA-0209000003880120090227025414.0                                   ind    a979-731-609-2  0010-020900000038801  a658.8  a658.8bCip SlQ  aCIPTONO, Fandy  aService quality & SatisfactioncFandy Tjiptono, Gregorius Chandra  aYogyakartabAndic2005  axvi, 290 hjmbilusc28 cm  aManajemen pelayanan  aChandra, Gregorius  aYOPDYOG(B)  a070506  a2  a05B0011575  a05B0011576