na YOGYA-06120000001211 20120621000334.0 ind 978-979-29-3066-5 010-061200000001209 420 Dep 420 Bam E BAMBANG UDOYONO English conversation for customer service and sales promotion staff / Bambang Udoyono ; editor, Hernita Yogyakarta Andi 2012 viii, 134 hlm ilus. 21 cm hlm. 133-134 Bahasa Inggris-percakapan CB-D.11 2012-341