na YOGYA-06120000000993 20120617182308.0 ind 010-061200000000991 YOPDYOG 658.403 T 658.403 Hen B HENDRICKS, William Bagaimana mengelola konflik William Hendricks ; penerjemah, Arif Santosa Cet. 3 Jakarta Bumi Aksara 2000 viii, 89 hlm ilus 21 cm Judul asli : How to manage conflict Manajemen konflik Santoso, Arif YOPDYOG 01P0000703 01P0000704 01P0000705 99B0031589