| Judul | Service management : mewujudkan layanan prima / Fandy Tjiptono |
| Pengarang | Fandy Tjiptono |
| Penerbitan | Yogyakarta : Andi, 2017 |
| Deskripsi Fisik | xvi, 388 hlm. :ilus. ;23 cm |
| ISBN | 978-979-29-6719-7 |
| Subjek | Manajemen layanan |
| Catatan | Bibliografi : hlm. [373]-386 |
| Bahasa | Indonesia |
| Target Pembaca | Umum |
| No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
| 00000664686 | CB-D.11 2017-2830 | Baca di tempat | DPAD DIY - R. Koleksi Deposit | Tersedia |
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| 001 | INLIS000000000844393 | ||
| 005 | 20200226093125 | ||
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| 008 | 190130s2017####yoia###g########0###ind#d | ||
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| 100 | 0 | # | $a Fandy Tjiptono |
| 245 | 0 | 0 | $a Service management : $b mewujudkan layanan prima /$c Fandy Tjiptono |
| 260 | 3 | # | $a Yogyakarta :$b Andi,$c 2017 |
| 300 | # | # | $a xvi, 388 hlm. : $b ilus. ; $c 23 cm |
| 504 | # | # | $a Bibliografi : hlm. [373]-386 |
| 650 | # | 4 | $a Manajemen layanan |
| 850 | # | # | $a YOPDYOG |
| 990 | # | # | $a CB-D.11/2017-2830 |
| 999 | # | # | $a CB-D.11/2017-2830 |
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